Good Neighbours

You are responsible for your behaviour at all times - in your home and your neighbourhood. You are also responsible for the behaviour of your family, other people living in your home and anyone visiting your home. You are breaking your tenancy conditions if you create a nuisance to your neighbours, or other people living in your neighbourhood. If you are a joint tenant you are responsible for the actions of the other tenants.

Problems caused by nuisance and disputes are often called 'anti-social behaviour'. We aim to prevent anti-social behaviour and we rely on you to help us. We ask you not to cause any kind of nuisance to others and to let us know if someone in your neighbourhood is causing a nuisance.

Download our Nuisance, Anti Social Behaviour, Harassment and Domestic Violence handbook for more information.

If you feel that you are a victim of anti-social behaviour or harassment you can report it to us using any of the following methods:

  • Complete the online form.
  • Contact our Housing Team either by phone, email orĀ in writing. Details on 'Contact Us' page.
  • For any serious incident such as assault, threatening behaviour, racial or sexual harassment you should initially report the incident to the police.

What is Anti-Social Behaviour?

Anti-social behaviour covers a wide range of types of behaviour. It should be noted that not all annoying behaviour is classed as anti-social. We normally class the following behaviours as anti-social:

  • Excessive noise
  • Rowdy or threatening behaviour
  • Intimidation and harassment
  • Violence against people or property
  • Criminal damage
  • Vandalism or graffiti
  • Drug Dealing
  • Hate behaviours targeted at people who are perceived as different on grounds of race, colour, sexuality or disability
  • Dog fouling

We do not see the following behaviours as anti-social:

  • Noise from children playing
  • Personal differences
  • Family disputes
  • Overgrown gardens
  • Noises caused through normal living, such as flushing toilets and closing doors

What can you do?

You may be able to resolve personal disputes and everyday nuisance problems by talking to your neighbour. Most people can be reasonable if approached in person. Your neighbour may not be aware that they are causing a problem.

When speaking to your neighbour, remember to:

  • Be calm and friendly and show you're happy to hear their point of view.
  • Listen to what your neighbour says.
  • Try not to interrupt the other person when they're talking.
  • Stay in control and don't shout.
  • Don't be abusive or aggressive.
  • Politely remove yourself from the situation if you feel your neighbour is becoming unreasonable.