Payng Your rent

Your rent pays for the services the society provides for you and other tenants. It is charged weekly, and is due on the Monday. We will accept rent at any time during that week but you need to pay early in the week, allowing time for the transaction to take place, to avoid your account going into arrears.

It is your responsibility to ensure that your rent is paid either through housing benefit or one of our payment methods.

Ways to pay your rent:

Direct Debit

Direct debit is an easy and efficient way of paying your rent. You must have a bank account. Once you have set it up we do the rest. In some cases we can set it up over the phone. We divide your rent by 12 months and you decide what day of the month you want to make the payment.

If you want to pay by direct debit please contact us on 0844 915 0025.

Payment Cards

At the Post Office or Shop

If you do not pay by direct debit you will be issued with a payment card. It is the same size as a credit or debit card but contains rent information (not financial information).

This can be used in Post Offices, and many shops and garages showing the Payzone and e-pay signs. Please check the link to access the list of outlets near you www.allpay.net.

The person in the shop or post office won't be able to tell you how much your rent is but will give you a receipt which you need to keep as proof of payment.

Online

Your payment card can be used to pay your rent online. All you need is your payment card so that you can quote your 19 digit number and your debit card and follow the link to www.allpay.net. This service is available 24 hours a day, 365 days a year.

Telephone

To make a payment via the telephone you need your payment card (you will be asked for the 19 digit reference number and your debit card). Then just ring 0844 557 8315.